Privacy Policy

1. Information We Collect

1.1 Account Information

• Email address
• Account credentials
• Workspace and subscription details

1.2 Link and Analytics Data

When a shortened link is accessed, we may collect:

• Timestamp
• Referrer (if available)
• Device, browser, and operating system type
• Approximate geographic location (country only)
• Bot or preview indicators
• UTM campaign parameters present in the link URL (utm_source, utm_medium, utm_campaign, utm_term, utm_content)

1.3 IP Addresses

• IP addresses are never stored in raw form
• Before storage, IP addresses are truncated (IPv4 to /24, IPv6 to /48) and then salted-hashed, for analytics, abuse prevention, and security

1.4 Payment Information

Payment details are processed by third-party providers. We do not store full payment card information.

1.5 Link Destination Safety Scanning

To protect visitors from malicious or abusive links, our automated safety systems fetch the content of link destinations when links are created or edited, and periodically while they remain active. From that content we may collect and retain the destination page title, visible text excerpts, and the structure of any forms present, together with the resulting scan verdicts, as evidence for abuse prevention and enforcement.

Excerpts of destination page content may be processed by our AI safety provider (Anthropic) to classify the destination. This content relates to the linked page, not to visitors; it is used solely for safety classification.

2. How We Use Information

We use collected information to:

• Provide and operate the Service
• Generate analytics and reports
• Improve performance and reliability
• Prevent abuse and fraud
• Communicate with users about the Service
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Authentication and session management
• Security
• Preferences and settings

We do not sell personal data or use third-party advertising trackers.

4. Data Sharing

We may share information:

• With service providers (hosting, payments, analytics)
• With our AI safety provider (Anthropic), which receives destination-page content excerpts for link safety classification (see Section 1.5)
• To comply with legal requirements
• To enforce our Terms of Service
• In connection with a business transfer or acquisition

We do not sell personal data.

5. Data Retention

We retain data only as long as necessary to:

• Provide the Service
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

Analytics data may be aggregated or anonymized over time.

6. Security

We implement reasonable technical and organizational safeguards to protect your information, including:

• Encryption in transit
• Secure credential storage
• Access controls
• Rate limiting and abuse detection

No system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Object to or restrict processing

You can exercise these rights by contacting us.

8. International Users

If you access the Service from outside the United States, your data may be transferred to and processed in the United States.

9. Children's Privacy

Link Shrink is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

For privacy-related questions or requests, contact:

Email: privacy@linkshrink.io